Little Details

Setting: Modern day Britain

Googled: nothing because I can't imagine how to, so any suggestions on search strings welcome.

So I have a guitarist who is very, very good - think Ace Freshley called, he wants his awesome back- with 30 years or so of experience under his belt. And he has never, ever played Guitar Hero II (or 1, for the matter) in his life.

The question? How would being so freaking awesome with the real thing affect his performance int he game? I am thinking that the awesomeness would actually hinder him somewhat - despite the fact that he has incredibly dextrous fingers, he also has that 30 years of muscle memory telling his hands what to do, which is not what he needs to do in the game. Am I mistaken in thinking this? Would he actually be awesomely good, passable, or jsut like any other beginner? He has not played many console games - his experience with gaming is mostly arcades etc back in the good ole 80s.

thanks in advance :)

Setting: present day, UK
Googled terms: insurance, UK, policies, forms, Great Britain in various combinations... all rather fruitless.

Unfortunately my google-fu is failing me on this one since it's rather specific about what I want (yet having no clue whatsoever on the subject...), so I'm going to need someone who's well-versed in insurance business in the UK. I have a character (A) posing as an insurance agent in the UK. Another character (B) wants to expose him as a fraud, so he's trying to ask him a series of very specific insurance related questions (he's not an expert though). I want B to surprise A by showing off extensive knowledge to the point of knowing the name of the forms that need to be filed and correcting him on a mistake he made. Thing is, like I said, I know squat about insurance, so is that even possible?

If we were talking about insuring a building for example, what kind of policies would be we talking about, what mistakes could be made to apply to the conversation about? Like B could say "I'm looking into insuring building so-and-so. Do you suggest I get XX policy, or would YY policy fit my needs better?" And then A could reply after a dramatic pause, "Actually, if you file YY you wouldn't be covering aspect D and E, also you're thinking in US terms now and here in the UK different policies apply." I'm really fishing in the dark here. I'm open for other examples that work better too. It could be health insurance for employees, too, special risks, insurance against unusual damage, personal injuries... car too. Any help is welcome!

So, are there any British insurance agents present who can give me a pointer? If you just tell me how I can improve my Google search and what to look for I think I could be helped and then I'd probably be able to match the info off against the US equivalent to make my joke work. I just need a little jump start to set me off. Thanks!

Edit: The insurance would be related to work, not domestic. The building could technically be municipal, although I'm not exactly sure.