g4rth (g4rth) wrote in little_details,

911 Dispatch protocol/what the dispatcher says

Setting: suburban town two towns away from a city (I am basing it on the town I live in, which is Lexington, MA, (USA) and two towns from Cambridge, so it's not a small town.

Genre: generic fiction, sort of (it's a short story and it's set in the real world)

Does anyone know exactly what the 911 operator is trained to say when you call them? I know it's not "911, may I take your order," (heh) but that's the first thing that came to mind.

I've googled combinations of "911 dispatch protocol," "911 dispatcher transcript," and "911 call procedure."

Edit: Thank you tons everyone! That was just what I was looking for.

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